Fishion — Support

Sundapple (Ibrahim Ahmed) · United Kingdom

Having trouble with Fishion, found a bug, or just have a question? We read every message.

Email us at fishion@sundappleapp.com
We typically reply within 1–2 business days.

Common questions

How do I delete my account?

Email us at the address above and we'll delete your account and personal data. Where available, you can also do this from within the app under account settings.

The app crashed, or something isn't working

Let us know what you were doing when it happened, your device model, and your iOS or Android version if you can — that helps us track it down faster. Screenshots are always welcome.

Fishion AI got a species wrong, or a spot score seems off

AI identification and spot scoring are estimates, not guarantees — they can be wrong. If something looks consistently off, tell us and we'll take a look. And as always: never rely on the app to judge whether a catch is safe to eat.

I have a question about a Fishion Pro subscription

Subscriptions are billed and managed through the Apple App Store or Google Play, so refunds, billing history, and cancellations are handled there directly. We're still happy to help if something seems wrong — just email us.

I have an idea or feature request

We'd love to hear it. Send it over — we read everything, even if we can't reply to each one individually right away.

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